01
Collect reviews consistently
Make it easier to ask customers for honest feedback after completed jobs.
GOOGLE REVIEWS MANAGEMENT
More genuine Google reviews. Less chasing customers.
From $95/month · One business location
You do the work. We help you collect the feedback. Workforce Agents sets up and manages a simple process that invites customers to leave Google reviews after completed jobs, keeps your business profile up to date and helps you stay on top of customer feedback.
Setup included for straightforward eligible profiles. Complex verification or integration is quoted separately. Prices in AUD, excluding GST.
Base price covers one location and typical small-business customer volumes. Higher volumes and extra locations are quoted.
Good work deserves to be recognised.
02
Build trust with future customers
Help people researching your business see genuine customer experiences.
03
Spend less time on administration
Let automated reminders and managed monitoring handle the repetitive parts.
How it works
- 01
We review your Google Business Profile.
We check the existing listing and help improve the accuracy and completeness of your business information.
- 02
We configure customer review requests.
We set up a simple email or SMS process using an agreed source of completed-job information.
- 03
Customers are invited to leave an honest review.
Customers from the agreed list receive a straightforward link to share their genuine experience on Google.
- 04
We help manage the feedback.
We monitor incoming reviews, prepare responses and summarise activity so you can see what's happening.
An agreed feed or list of completed jobs or eligible customers is required. Complex integrations are quoted separately.
You retain ownership of your Google Business Profile. Workforce Agents acts with your authorised management access.
Every customer on the agreed list receives the same request. We never filter out unhappy customers, offer incentives for reviews, or write reviews on anyone's behalf.
ONE LOCATION · MANAGED FOR YOU
Everything you need to get started.
- Initial Google Business Profile review and optimisation
- Basic profile accuracy checks and maintenance
- Review invitation workflow configuration
- Automatic review requests after every job or sale
- Direct Google review link and QR code
- Review monitoring and alerts
- AI-assisted response drafts, with human approval for sensitive responses
- Monthly performance summary
- One business location
Why do Google reviews matter?
Google reviews help customers understand other people's experiences with a business. Google also confirms that review quantity and positive ratings can contribute to local search rankings, alongside relevance, distance and other prominence signals. Collecting genuine customer feedback can support your online reputation, but reviews alone do not guarantee rankings or additional customers.
Google's guidance on local rankingBuilt for businesses that serve customers every day.
Plumbers, electricians, cleaners, pest control, HVAC, gardeners, landscapers, local service providers, retailers and professional services. These are examples, not an eligibility list.
Could you do this yourself? Absolutely.
Google Business Profiles are free, and you can request customer reviews yourself. Our service is for businesses that would rather have the setup, customer follow-ups, monitoring and reporting managed consistently, instead of adding another job to an already busy day.
The monthly fee is for managed service, not access to Google's free business listing or reviews.
Workforce Agents also provides local visibility, websites, SEO, AI search optimisation and advertising. Explore Web & Growth.
Questions about Google Reviews Management
Initial Google Business Profile optimisation, review invitation setup, automatic review requests after every job or sale, review monitoring, assisted responses and monthly reporting for one business location. Custom integrations and larger requirements are quoted separately.
No. We can help you get started with a profile if your business is eligible. Google verification may require action or documentation from the business owner.
No. Reviews must reflect genuine customer experiences. We help make it easier to request honest feedback consistently.
No. Google's local rankings depend on multiple factors, including relevance, distance and prominence. Reviews can contribute, but no provider can guarantee a particular ranking.
We configure an agreed email or SMS process after completed jobs, subject to your customer records, messaging permissions and available integrations.
Yes. Requests go only to customers you have permission to contact, and every message includes a simple way to opt out. You confirm permission when you provide the customer list, and we honour every opt-out.
We can prepare an appropriate response and send it for approval before publishing. Sensitive matters should be handled carefully by the business owner.
Yes. Google provides free review links and QR codes. Our service helps manage the process consistently so your team spends less time handling it manually.
We can discuss additional messaging requirements and agree any additional costs before implementing them.
Not necessarily. We work with existing processes wherever practical. If specialised integration or custom development is needed, we'll explain the options and quote separately.
Absolutely. Workforce Agents also provides website development, local search services, SEO, AI search optimisation, paid advertising and tailored business automation.
Standard setup is included for straightforward eligible profiles. Any non-standard work and the applicable service agreement are explained before you proceed.
Start building a stronger Google reputation.
Tell us a little about your business and we'll help you understand how the service could work with your current process.